FAQs

Frequently Asked Questions

Find answers to common questions about LoJack’s features, installation, coverage, and theft recovery process.

What is LoJack?

LoJack Direct is a comprehensive vehicle protection system that provides advanced tracking and recovery technology. It offers features such as real-time location tracking, service reminders, recall notifications, driving behavior alerts, low-battery alerts, trip history, and a virtual glove box for service records.

How does LoJack work?

LoJack Direct uses advanced GPS and cellular technology to monitor your vehicle's location and status. In the event of theft, the system works with law enforcement to quickly recover your vehicle. Additionally, it provides various alerts and notifications to help you maintain and protect your car.

How do I install LoJack?

After purchasing your LoJack device from the LoJack Direct online store, a certified local technician will bring the device to your preferred location and install it for you at no extra cost.

How do I activate LoJack?

Activation is simple and can be done online through our website or by contacting our customer service team. Once activated, you can connect your LoJack system to your smartphone to access all the features.